Shipping & Returns
SHIPPING
*** Canada residents : TO OFFER YOU THE BEST SHIPPING RATES, STANDARD SHIPPING DOES NOT INCLUDE TRACKING NUMBER *** IF YOU'D LIKE TO HAVE A TRACKING NUMBER, PLEASE SELECT THE TRACKING OPTIONS IN THE SHIPPING DETAILS ***
Please check your spam box after your purchase for the confirmation email.
NORMAL DELAYS / For Canada residents :
3-7 business days production delays
Shipping without tracking : 5-14 business days
Shipping with tracking : 3-7 business days
NORMAL DELAYS / For USA customers :
3-7 business days production delays
Shipping with tracking : 5-14 business days
NORMAL DELAYS / For International customers :
Europe : around 2 weeks
Australia : around 2-3 weeks
Rest of the world : around 2-3 weeks
* We are not responsible for lost or damaged packages.
* Buyer is responsible for all customs fees that may apply before delivery.
RETURNS
As almost every item we make is made to order, we do not accept returns or exchanges, unless the item does not fit properly. See our Fitment Guarantee for more info.
Nevertheless, if you encounter a problem with your order, please contact us and we will try our best to help you out!
All shift boots or handbrake boots that have been alterated are not eligible for refunds.
*** If your order has been approved for refund, 15% restocking fees will apply to the amount of the refund.
*** Shipping fees are NOT refundable.
Please understand that the items are handmade and might present some very light alterations, that are nonetheless non apparent when properly installed.